minor“Some supervision had not been completed in line with the registered providers policy of four times a year, although the manager was catching up.”
record keeping
1 finding
minor“We saw one person's care plan audit form had been completed in July 2018, however the action that had been identified had not been completed.”
governance
1 finding
minor“the manager told us they aimed to audit fifty percent of daily records and MARs each month if possible, however this had not all been completed due to staff vacancies in the office.”