moderate“Systems, processes and information were not always consistent, or easy to access. The format used to document information was not always the same in people's files.”
minor“The current CQC rating of the service was not displayed within the service. Services are required by law to display their ratings to meet regulations.”
record keeping
1 finding
moderate“Systems and processes were not in place to evidence how care plans and risk assessments were dated and reviewed. Some risk assessments and care plans were not dated.”
care planning
1 finding
moderate
“Some risk assessments had not been fully completed.”