moderate“assessments and care plans did not focus on people's strengths as is best practice for people with a learning disability and autistic people, nor reference the principles of positive behaviour support.”
safeguarding
1 finding
minor“policies for safeguarding adults and children...did not reference local multi-agency safeguarding policies and procedures and did not include correct contact details for making safeguarding referrals.”
person centred care
1 finding
moderate“assessments and care plans followed a format typical of domiciliary care for older or physically frail people...whilst people's care was individualised and their needs were met.”
consent capacity
1 finding
minor“The policies and systems in the service required review and updating to support this practice.”