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Living Horizon provides personal care to people living in supported accommodation in Aylesbury. At the time of our inspection there were 5 people living with a mental health related condition and/or learning disability receiving a regulated activity from the service. Not everyone who used the service received personal care. CQC only assesses the quality of support where people receive personal care. This is help with tasks related to personal hygiene and eating. We carried a responsive assessment of 2 quality statements, involving people to manage risks and Infection prevention and control. We carried out an on-site assessment on 3 January 2024. At the last inspection we made three recommendations surrounding ensuring staff understood the importance of good hand hygiene, involving people in decision making and service monitoring and auditing to drive improvement". We observed positive interactions between people and staff. We spoke with 2 people and they both confirmed they were able to talk to staff about their health concerns. We found people were supported to manage and reduce risk of harm to them. Staff completed risk assessment in partnership with people. We found staff were knowledgeable about how to prevent the spread of infections. Communal areas of accommodation were kept clean. One person told us how the staff made sure their living conditions were clean and dust free to prevent a deterioration in their health.
npm run etl:reports -- --location 1-469634029.Living Horizon provides personal care to people living in supported accommodation in Aylesbury. At the time of our inspection there were 5 people living with a mental health related condition and/or learning disability receiving a regulated activity from the service. Not everyone who used the service received personal care. CQC only assesses the quality of support where people receive personal care. This is help with tasks related to personal hygiene and eating. We carried a responsive assessment of 2 quality statements, involving people to manage risks and Infection prevention and control. We carried out an on-site assessment on 3 January 2024. At the last inspection we made three recommendations surrounding ensuring staff understood the importance of good hand hygiene, involving people in decision making and service monitoring and auditing to drive improvement". We observed positive interactions between people and staff. We spoke with 2 people and they both confirmed they were able to talk to staff about their health concerns. We found people were supported to manage and reduce risk of harm to them. Staff completed risk assessment in partnership with people. We found staff were knowledgeable about how to prevent the spread of infections. Communal areas of accommodation were kept clean. One person told us how the staff made sure their living conditions were clean and dust free to prevent a deterioration in their health.
npm run etl:reports -- --location 1-469634029.Living Horizon received an overall Good rating at its March 2023 inspection, with both Safe and Well-led key questions rated Good, while Effective, Caring and Responsive were not inspected and carried forward from the previous 2018 Good rating. Minor recommendations were made regarding infection control hand hygiene practices, consent record-keeping, and strengthening audit and governance systems.
npm run etl:reports -- --location 1-469634029.npm run etl:reports -- --location 1-469634029.