Anytime Care Solutions, a newly registered domiciliary care agency supporting two people, received a Good rating across all five key questions at its first CQC inspection. The service demonstrated strong person-centred care, safe practices, and effective leadership under a committed registered manager.
Strengths
· Registered manager was committed to delivering high quality and safe care, involving people in care planning and service running.
· Risks assessed and management plans in place; people protected from abuse by trained, confident staff.
· Staff were kind, caring and promoted independence; people and relatives spoke highly of them.
· Thorough recruitment process including pre-employment DBS checks.
· Care plans contained personalised information; people fully involved in creating and reviewing them.