minor“They told us most of the training was remote (computer) training and that it would be better if some training was delivered face to face or in a group setting.”
supervision appraisal
1 finding
minor“Most staff we spoke with told us they found the support they received to be good, although this was not every staff member's experience.”
staffing levels
1 finding
minor“The registered manager told us there had been some staff shortage during the pandemic however staff were flexible and covered shifts when required and all care visits were completed.”