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Agency profile · CQC 1-4889806031
Blossoming Hearts Care Agency Ltd.
↗ View on cqc.org.uk
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Provider
Blossoming Hearts Care Agency Ltd
Lincolnshire · East Midlands · Active since 05/0
Requires improvement
Home-care
★ Owner-managed (director & PSC)
RM: Jenkins, Lorraine
Overall rating
Requires improvement
safe
Requires improvement
effective
Good
caring
Good
responsive
Good
well-led
Requires improvement
Last inspection
1 year ago
16/Apr/2025 - 00:00
Inspected 1 year ago
Overview
Inspections (4)
Findings (4)
Owner-management
Methodology
4 findings across 4 themes
Every concern logged by inspectors
care planning
1 finding
minor
“Further improvement was required to strengthen these to ensure all aspects of the potential risk to people had been explored.”
complaints handling
1 finding
minor
“further review and implementation of the complaints policy was needed to ensure the full policy was being met.”
missed or late visits
1 finding
minor
“We received mixed feedback about staff time keeping.”
governance
1 finding
minor
“The provider did not complete the required Provider Information Return (PIR).”