Ready
CQC
The Field Guide
Insights
Explore
My patch
Sign in
Get free access
Loading
← Directory
Agency profile · CQC 1-5122884873
Cranbrook House
↗ View on cqc.org.uk
★ Watch
⌖ See nearby
Provider
Saxon Healthcare Ltd
Redbridge · London · Active since 15/0
Good
Home-care
★ Owner-managed (director & PSC)
RM: Qureshi, Mohammad
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
3 years ago
22/Feb/2023 - 00:00
Inspected 3 years ago
Overview
Inspections (2)
Findings (4)
Owner-management
Methodology
4 findings across 3 themes
Every concern logged by inspectors
care planning
2 findings
critical
“people with a history of heart attacks, breathing difficulties, diabetes and Parkinson diseases did not have a risk assessment in place.”
critical
“one person was at risk of falls and skin complications, but risk assessments had not been completed to ensure these risks were minimised.”
governance
1 finding
moderate
“quality assurance processes were not robust to identify shortfalls and take prompt action to ensure people were safe at all times.”
staff competency
1 finding
moderate
“staff were able to tell us the signs and symptoms of some health conditions but not others.”