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Agency profile · CQC 1-5175762117
Change Social Care Solutions Ltd
↗ View on cqc.org.uk
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Provider
Change Social Care Solutions Ltd
Brent · London · Active since 29/0
Good
Home-care
★ Owner-managed (director & PSC)
RM: Enoe, Karen
Overall rating
Good
safe
Requires improvement
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
3 years ago
23/Dec/2022 - 00:00
Inspected 3 years ago
Overview
Inspections (2)
Findings (4)
Owner-management
Methodology
4 findings across 3 themes
Every concern logged by inspectors
medication management
2 findings
moderate
“there were a few occasions where it was not clear from looking at the MAR whether medicines had been administered”
moderate
“At the time of this inspection, the provider was not carrying out formal medicine audits.”
record keeping
1 finding
moderate
“medicines administration had not been documented on the MAR due to issues with the electronic system and also human error”
governance
1 finding
moderate
“The issues we found with the completion of MARs during this inspection was not clearly identified by the provider.”