moderate“The provider had a range of quality assurance processes in place, but these had not been completed regularly...had not been completed for the previous six months.”
care planning
1 finding
moderate“where a specific risk was identified during the need's assessment...a risk management plan had not been developed to provide guidance for care workers”
record keeping
1 finding
moderate“The registered manager did not carry out checks to ensure the person named on the reference had in fact completed the form.”
medication management
1 finding
moderate“During the inspection we discussed how the administration of medicines should be recorded with the registered manager and they confirmed training was being arranged.”