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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Agency profile · CQC 1-5295658700

Elmswood Park

↗ View on cqc.org.uk⌖ See nearby

Provider

Premier Care Limited

Manchester · North West · Active since 13/1

GoodHome-careRM: Wadsworth, Chloe

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

13/Aug/2022 - 00:00

Inspected 3 years ago

Overview Inspections (1)Findings (7)Owner-management Methodology

7 findings across 6 themes

Every concern logged by inspectors

missed or late visits
2 findings
- moderate“The carers are late two to three times a week. A bit late can be half an hour late.”
- moderate“On occasions we found this showed instances of short calls and gaps where staff had failed to record the call visit.”
consent capacity
1 finding
- moderate“Where restrictions were in place for one person, appropriate assessments had not been completed.”
care planning
1 finding
- minor“records relating to people's long-term conditions needed to be further developed to ensure they contained all of the information needed.”

person centred care

1 finding

minor“We recommend the provider consider current guidance on person centred care planning to ensure people's holistic needs are captured.”

governance

1 finding

moderate“the providers quality assurance systems had not always been carried out effectively to identify areas for improvement.”

staff training

1 finding

minor“I think the staff need more formal induction training”