minor“Some actions were being taken to further develop the service however these were not always documented.”
minor“There was no formal plan as to how and when developments would be introduced but the quality of the care people currently received had not been impacted because of this.”
care planning
1 finding
minor“The registered manager had identified that the current care planning process didn't support the identification and robust assessment of risks in a way they were happy with.”
supervision appraisal
1 finding
minor
“As the service had not been open a year staff had not yet had an annual appraisal.”