Respite (North West) Limited received a Good rating across all five key questions at its first inspection, demonstrating safe, person-centred support for adults with mental health needs, learning disabilities and autism in domiciliary and supported living settings. Minor inconsistencies in care plan documentation and overdue medication training were noted but were being actively addressed by the registered manager.
Concerns (3)
minor
Care planning
: “we found that the quality of paperwork was varied. Although we saw some evidence of person centred plans, it was not consistent”
minorRecord keeping: “Reviews were recorded as taking place monthly, but it was unclear what was being reviewed.”
minorMedication management: “we found some staff's annual medication training was due for renewal. We discussed this with the registered manager who had prioritised this.”
Strengths
· Effective safeguarding systems with staff demonstrating clear understanding of abuse recognition and response
· Safe recruitment processes and sufficient staffing levels; reduction in agency staff correlated with fewer behavioural incidents
· Staff were competent, knowledgeable and skilled, with appropriate induction, supervision and appraisal opportunities
· Person-centred care aligned with Registering the Right Support principles, supporting choice, control and independence