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Agency profile · CQC 1-5832715423
River Of Care Ltd
↗ View on cqc.org.uk
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Provider
River of Care Ltd
Birmingham · West Midlands · Active since 02/1
Good
Home-care
★ Owner-managed (director & PSC)
RM: Bekele, Debora
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
6 years ago
15/Nov/2019 - 00:00
Inspected 6 years ago
Overview
Inspections (1)
Findings (2)
Owner-management
Methodology
2 findings across 2 themes
Every concern logged by inspectors
complaints handling
1 finding
minor
“We did note there was no reference to a person's right to approach the local government ombudsman (LGO) in the procedure.”
end of life care
1 finding
minor
“people had been asked about their advance wishes although these did need to be formalised in people's care records.”