minor“although incidents were recorded, there was low recording of accidents and near misses. The provider agreed to send a reminder to staff to ensure all accidents and near misses were always documented.”
governance
1 finding
moderate“the registered manager was unaware of the updates required for incidents where an open safeguarding is in place. The registered manager agreed to provide future notifications for these incidents.”
record keeping
1 finding
minor“Further work around information management in some areas was required to ensure effective management oversight.”