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Agency profile · CQC 1-5927574072
Nupath Care Northumberland
↗ View on cqc.org.uk
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Provider
HH Community Care Limited
Northumberland · North East · Active since 11/1
Good
Home-care
RM: Vitty, Sandra
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
6 years ago
06/Dec/2019 - 00:00
Inspected 6 years ago
Overview
Inspections (1)
Findings (6)
Owner-management
Methodology
6 findings across 6 themes
Every concern logged by inspectors
consent capacity
1 finding
moderate
“Some decisions made in the best interests of people to maintain their safety were not always fully documented.”
record keeping
1 finding
minor
“A small number of care records were in need of some update, but this was being addressed.”
supervision appraisal
1 finding
minor
“Supervision sessions had not been carried out as regularly as it should for a small number of staff.”
staff training
1 finding
minor
“Staff received suitable training although a small number of staff were a little behind. Refresher training was planned.”
medication management
1 finding
minor
“We did find some minor recording issues, but these had no impact on people. The registered manager addressed these straight away.”
infection control
1 finding
minor
“We observed one occasion where staff had not used gloves when they should have. This was addressed by the registered manager.”