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Agency profile · CQC 1-593779736
ARCH Care Services Ltd
↗ View on cqc.org.uk
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Provider
ARCH Care Services Limited
North Somerset · South West · Active since 28/0
Good
Home-care
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
4 years ago
26/May/2021 - 00:00
Inspected 4 years ago
Overview
Inspections (3)
Findings (3)
Owner-management
Methodology
3 findings across 3 themes
Every concern logged by inspectors
infection control
1 finding
minor
“there was no environmental risk assessment in place which confirmed what arrangements staff should follow whilst in the office”
staff competency
1 finding
minor
“on occasions people experienced care delivered by staff who were not familiar to them”
leadership
1 finding
minor
“Not everyone was familiar with who the registered manager was.”