Agency profile · CQC 1-593779736

ARCH Care Services Ltd

Provider

ARCH Care Services Limited

North Somerset · South West · Active since 28/0

GoodHome-care

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

4 years ago

26/May/2021 - 00:00

Inspected 4 years ago

Inspection reports (3)

: “Not everyone was familiar with who the registered manager was.”

Strengths

· Improvements made to safe recruitment with DBS checks now completed prior to employment, no longer in breach of Regulation 18
· Medicines administered safely with clear guidance and records for staff
· Staff trained in safeguarding with good knowledge of abuse types and reporting routes
· Care plans contained individual risk assessments including environment, moving and handling, and falls
· Robust PPE use, infection control training, weekly Covid-19 testing and vaccinations

Quality-Statement breakdown (11)

safe: Staffing and recruitmentGood
safe: Preventing and controlling infectionGood
safe: Systems and processes to safeguard people from the risk of abuseGood
safe: Assessing risk, safety monitoring and managementGood
safe: Using medicines safelyGood
safe: Learning lessons when things go wrongGood
well-led: Promoting a positive, person-centred cultureGood
well-led: Continuous learning and improving careGood
well-led: Managers and staff being clear about their roles and regulatory requirementsGood
well-led: Engaging and involving people, public and staffGood
well-led: Working in partnership with othersGood

17 pages · 89 KB · PDF

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16 pages · 92 KB · PDF

PDF cached but not yet analysed by Claude; set ANTHROPIC_API_KEY and re-run npm run etl:reports -- --location 1-593779736.