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Agency profile · CQC 1-6353615728
Starcover Health & Social Care Ltd
↗ View on cqc.org.uk
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Provider
Starcover Health & Social Care Ltd
Leeds · Yorkshire & Humberside · Active since 30/0
Good
Home-care
RM: Malaba, Margaret
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Requires improvement
Last inspection
3 years ago
01/Jun/2022 - 00:00
Inspected 3 years ago
Overview
Inspections (2)
Findings (4)
Owner-management
Methodology
4 findings across 4 themes
Every concern logged by inspectors
governance
1 finding
moderate
“Audits carried out by the provider were not always completed. We found gaps in the audits we reviewed and there were no actions taken”
incident learning
1 finding
moderate
“There was no system in place to improve the safety of the service following accidents or incidents.”
record keeping
1 finding
minor
“frequent competency checks, however these were not documented”
communication with families
1 finding
minor
“There were no staff meetings or staff surveys”