minor“for some people, there was limited information about why the creams were prescribed... agreed to update their records to include this information and to develop administration charts”
record keeping
1 finding
minor“The provider had recorded details of the medicines one person was prescribed but not for the others... They agreed to update their records.”
staff competency
1 finding
minor“Silverdale Care Limited did not have written confirmation of these checks or training the staff had undertaken.”
communication with families
1 finding
minor“care plans did not include details about how to overcome any problems relating to this. We discussed this with the directors who agreed to create more detailed communication care plans”