minor“Staff did not always know how to raise safeguarding concerns outside of the service. Following the inspection, the registered manager immediately scheduled additional whistleblowing training.”
consent capacity
1 finding
minor“Staff knowledge regarding mental capacity was inconsistent. Following the inspection, the registered manager immediately scheduled mental capacity training for staff.”
care planning
1 finding
minor“The risk assessment in place to guide staff how to manage this specific risk lacked detail but the provider reviewed this and clear guidance was implemented immediately.”