Community Case Management Services Limited achieved a Good rating across all five key questions at its first CQC inspection in September 2021. The service demonstrated strong person-centred, rehabilitation-focused care for people with acquired brain injury and complex health conditions, with robust governance, bespoke staff training, and effective multi-disciplinary working.
Strengths
· Bespoke, person-centred rehabilitation and care planning tailored to individuals with acquired brain injury and complex health conditions
· Detailed, individually tailored risk assessments focused on maximising potential and positive risk-taking
· Robust recruitment procedures including criminal record checks and employment references
· Staff received bespoke training from relevant health professionals specific to each person's needs
· Strong multi-disciplinary working with occupational therapists, speech and language therapists, psychiatrists and other professionals