ReadyCQC, a weekly field guide to CQC home-care regulation

safe: Staffing and recruitmentGood

safe: Assessing risk, safety monitoring and management; safeguardingGood

safe: Using medicines safelyGood

safe: Learning lessons when things go wrongGood

effective: Assessing people's needs and choices; delivering care in line with standardsGood

effective: Staff support: induction, training, skills and experienceGood

effective: Ensuring consent to care and treatment in line with law and guidance (MCA)Good

caring: Ensuring people are well treated and supported; respecting equality and diversityGood

caring: Respecting and promoting people's privacy, dignity and independenceGood

responsive: Planning personalised care to ensure people have choice and controlGood

responsive: Meeting people's communication needs; improving care quality in response to complaintsGood

well-led: Duty of candour; managers and staff understanding quality, performance and regulatory requirementsGood

well-led: Engaging and involving people, the public and staff; working in partnershipGood

well-led: Continuous learning and improving care; promoting a positive cultureGood

C4 Care Ltd