moderate“Three staff files checked did not have complete work histories. One staff file was missing assurance from two previous care jobs.”
governance
1 finding
moderate“The provider's recruitment policy did not promote safe recruitment in line with requirements by not requiring them to gain assurance for previous employment in health or social care.”
person centred care
1 finding
minor“One person told us, 'I'm told we are short of staff and have to have new people.', and another said, 'I would like a more regular time and girls that I knew.'”
incident learning
1 finding
minor“There were systems in place to analyse incidents although as multiple systems were used, there was a delay in getting this information.”