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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Agency profile · CQC 1-7813575752

Real Life Options - Newcastle and Durham

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Provider

Real Life Options

Newcastle upon Tyne · North East · Active since 08/1

GoodHome-careRM: Murphy, Kathaleen

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

22/Jul/2022 - 00:00

Inspected 3 years ago

Overview Inspections (1)Findings (3)Owner-management Methodology

3 findings across 3 themes

Every concern logged by inspectors

medication management
1 finding
- minor“'As and when required' medicine documentation did not always include enough detail.”
staffing levels
1 finding
- minor“The registered manager acknowledged that recruitment had been challenging recently.”
staff training
1 finding
- minor“The classroom-based training is very good, but the online training could be more comprehensive.”