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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

Methodology About Privacy Contact

Agency profile · CQC 1-7860886809

Community Living Ltd

↗ View on cqc.org.uk⌖ See nearby

Provider

Community Living Ltd

Sutton · London · Active since 15/1

GoodHome-careRM: Milne, Paul

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledRequires improvement

Last inspection

4 years ago

21/Oct/2021 - 00:00

Inspected 4 years ago

Overview Inspections (1)Findings (5)Owner-management Methodology

5 findings across 5 themes

Every concern logged by inspectors

governance
1 finding
- moderate“whilst there was regular review of people's care and support records, there was not a formal care records audit in place.”
infection control
1 finding
- minor“whilst cleaning schedules were maintained, there was not a formal infection prevention and control (IPC) audit in place.”
record keeping
1 finding
- moderate“notifications relating to DoLS authorisations had not always been sent in a timely manner.”
person centred care
1 finding

minor

“the provider was aware that they needed to formalise systems in place to get feedback from people using the service and those important to them.”

medication management

1 finding

minor“medicines prescribed to be taken 'when required'...protocols in place...were not always easily accessible”