minor“We had some feedback from families that activities were occasionally limited by lack of individual support hours and there was some impact from loss of staff recently”
staff training
1 finding
minor“There was scope to increase involvement from people and their families in planning and delivering training and developing staff skills, in line with best practice.”
medication management
1 finding
minor“On one occasion, after a medicine error the registered manager had checked a member of staff had received refresher training as planned.”