critical“staff did not always conduct capacity assessments where it was believed people lacked capacity to make some specific decisions. These decisions included those relating to medicines and day to day finances.”
critical“The provider had not followed best interest processes in line with the MCA and arranged best interests meetings in relation to these decisions.”
governance
1 finding
moderate“these audits had not identified that the requirements of the Mental Capacity Act 2005 was not followed at all times which meant they did not know they needed to improve in this area.”