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Agency profile · CQC 1-8565116813
Helping Hands Evesham and Cotswold
↗ View on cqc.org.uk
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Provider
Midshires Care Limited
Worcestershire · West Midlands · Active since 19/0
Good
Home-care
RM: Hutton, Hayley
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
4 years ago
17/Nov/2021 - 00:00
Inspected 4 years ago
Overview
Inspections (1)
Findings (2)
Owner-management
Methodology
2 findings across 2 themes
Every concern logged by inspectors
staffing levels
1 finding
minor
“weekend staff cover meant that sometimes there was not the consistency and timeliness that people had on weekdays.”
communication with families
1 finding
minor
“The only thing to change would be having to contact the call centre to get hold of anyone over the weekends – it doesn't work very well!”