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Impressions Care House is a domiciliary care agency providing support to people in their own homes and shared accommodation. Impressions Care House provides care and support to young people, people with a learning disability and autistic people. People were supported with their personal care needs. CQC only inspects the service being received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided. At the time of this assessment the service supported 5 people with personal care. The assessment took place between 12 November 2024 and 21 November 2024. We visited the service on 14 November 2024. We assessed quality statements under the key questions of safe, responsive and caring. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether Impressions Care House guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
npm run etl:reports -- --location 1-8862418951.Impressions Care Agency received a Good rating across all five key questions at its first CQC inspection in December 2022, demonstrating safe, person-centred care with strong leadership and robust governance. One recommendation was made to improve the flagging of communication needs within care plans and summaries.