moderate“These had not always identified or addressed the issues we found with the quality of some records.”
moderate“The registered manager had not been fully aware of her statutory obligations regarding notifications of events.”
record keeping
1 finding
moderate“The detail and quality of risk assessments was not sufficient. Some records did not set out enough information for staff about how to mitigate risks to people.”
care planning
1 finding
moderate“The care plans viewed during the inspection lacked sufficient detail to guide staff in people's specific care needs and how to support them.”
medication management
1 finding
minor“Staff had used inconsistent codes to record when people had not received medicines but this issue had not been identified during the provider's audits of medicines.”
consent capacity
1 finding
minor“The consent forms had not always been signed by people. The registered manager addressed this immediately.”