moderate“the registered manager had not reported all incidents to the local safeguarding team. Although actions had been taken including referral to a person's GP and review of medicines, this lack of reporting meant the risk to people might not be managed as safely as it could have been.”
incident learning
1 finding
minor“although prompt action taken ensured people remained safe, there was a delay in notifying us. The provider now understood not to wait until the matter was completely resolved.”