Agency profile · CQC 1-9292966188

Halcyon Days Community Opportunities Ltd

Provider

Leicestershire · East Midlands · Active since 29/0

GoodHome-care★ Owner-managed (director & PSC)RM: Jones, Emma

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

22/Oct/2022 - 00:00

Inspected 3 years ago

Inspection reports (1)

: “The registered manager told us the person and their family had discussed end of life preferences. However, these wishes had not been recorded.”

Strengths

· Detailed and regularly reviewed risk assessments with staff demonstrating strong knowledge of individual risks
· Safe recruitment practices including DBS checks for all staff
· Staff trained in safeguarding and able to recognise and report concerns; easy read safeguarding information available
· All staff completed the Care Certificate; training matched to the needs of people with learning disabilities and autism
· Person-centred care plans including one-page profiles, communication passports, and recorded dreams and goals