minor“Relatives told us they were kept informed about any changes in their family member's health and or well-being. However, they also mentioned this could be further improved.”
person centred care
1 finding
minor“Relatives felt that the activities could be further improved and had discussed this with the registered manager.”
end of life care
1 finding
minor“They were in the process of looking training for staff in this area should people develop end of life care needs.”