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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Agency profile · CQC 1-9381775718

Noble Live-in Care

↗ View on cqc.org.uk⌖ See nearby

Provider

MiHomecare Limited

Telford and Wrekin · West Midlands · Active since 14/0

GoodHome-careRM: Bowman, Nadine

Overall rating

Good

safeGood

effectiveGood

caringGood

responsiveGood

well-ledGood

Last inspection

3 years ago

23/Jul/2022 - 00:00

Inspected 3 years ago

Overview Inspections (1)Findings (5)Owner-management Methodology

5 findings across 5 themes

Every concern logged by inspectors

staff competency
1 finding
- moderate“two staff were unable to confirm the different types of abuse. Both staff had received training in safeguarding adults.”
staff training
1 finding
- minor“one member of staff was unable to demonstrate a clear understanding of equality and diversity.”
communication with families
1 finding
- moderate“some staff lacked initiative, poor communication with the office, some staff could not cook and there was a language barrier for some people”
person centred care
1 finding

minor“we received some feedback that people might not have been well matched with a suitable member of staff in the past.”

governance

1 finding

minor“People's views had yet to be sought through a yearly questionnaire.”