moderate“There were no risk assessments in place in relation to people's care. Risks to people had not been identified and mitigated. This put people and staff at risk of harm.”
staff training
1 finding
moderate“the training records did not evidence that staff had completed additional training to meet people's assessed needs such as, dementia, diabetes, skin integrity and continence.”
governance
1 finding
moderate“The systems in place to audit the quality of the service were not embedded, robust or sufficient to alert the provider of areas for improvement within the service. No audits had taken place.”
leadership
1 finding
minor“The provider had not signed up to and completed the NHS capacity tracker to enable the NHS and CQC to monitor the organisation.”