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Agency profile · CQC 1-9523206315
Comfort Call - St Andrews House
↗ View on cqc.org.uk
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Provider
Comfort Call Limited
Nottinghamshire · East Midlands · Active since 05/1
Good
Home-care
RM: Wingate, Joanne
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
3 years ago
26/Jul/2022 - 00:00
Inspected 3 years ago
Overview
Inspections (1)
Findings (2)
Owner-management
Methodology
2 findings across 2 themes
Every concern logged by inspectors
leadership
1 finding
minor
“A new manager was in post and not all people we spoke knew who the manager was.”
record keeping
1 finding
minor
“We found one staff file to have a missing item, this was fed back and rectified immediately by the manager.”