Ready
CQC
The Field Guide
Insights
Explore
My patch
Sign in
Get free access
Loading
← Directory
Agency profile · CQC 1-9560565908
Promise House
↗ View on cqc.org.uk
★ Watch
⌖ See nearby
Provider
Devine Care Ltd
Coventry · West Midlands · Active since 24/0
Good
Home-care
RM: Masara, Johnson
Overall rating
Good
safe
Good
effective
Good
caring
Good
responsive
Good
well-led
Good
Last inspection
3 years ago
13/Apr/2023 - 00:00
Inspected 3 years ago
Overview
Inspections (1)
Findings (2)
Owner-management
Methodology
2 findings across 2 themes
Every concern logged by inspectors
record keeping
1 finding
minor
“Some records needed further information adding to make sure individualised care was always provided consistently.”
governance
1 finding
minor
“Some of the providers policies and procedures were not specific to Promise House at the time of our visit.”