First inspection of this newly registered domiciliary care agency supporting 106 people, rated Good overall and across all five key questions. People reported safe, caring, person-centred support from a consistent staff team, with effective recruitment, medicines management, training and governance systems in place.
Strengths
· Safe recruitment procedures with thorough character and experience checks
· Staff demonstrated good understanding of safeguarding with regular training updates
· Medicines managed according to national guidelines with regular auditing
· Person-centred risk assessments kept under review by the manager
· Consistent team of staff deployed to build relationships and stability with people