Lifeways Brighton, a supported living service for four people, was rated Good across all five key questions at its first inspection following registration in September 2020. Inspectors found person-centred care, safe medicines and recruitment practices, strong leadership, and meaningful involvement of people in service delivery.
Strengths
· Person-centred care tailored to individual needs and preferences, supporting independence and growth
· Strong safeguarding awareness among staff with clear procedures for reporting concerns
· Safe medicines management with detailed risk assessments and MAR audits
· Robust recruitment practices including employment history checks and references
· Comprehensive pre-admission assessments and detailed care plans involving people and families
Quality-Statement breakdown (21)
safe: Systems and processes to safeguard people from the risk of abuseGood
safe: Learning lessons when things go wrongGood
safe: Preventing and controlling infectionGood
safe: Staffing and recruitmentGood
safe: Assessing risk, safety monitoring and managementGood
safe: Using medicines safelyGood
effective: Ensuring consent to care and treatment in line with law and guidanceGood
effective: Assessing people's needs and choices; delivering care in line with standards, guidance and the lawGood
effective: Staff working with other agencies; supporting healthier lives and nutritionGood
effective: Staff support: induction, training, skills and experienceGood
caring: Respecting and promoting people's privacy, dignity and independenceGood
caring: Ensuring people are well treated and supported; equality and diversityGood
caring: Supporting people to express their views and be involved in making decisions about their careGood
responsive: Planning personalised care to ensure people have choice and controlGood
responsive: Meeting people's communication needsGood
responsive: End of life care and support; improving care quality in response to complaintsGood
well-led: Promoting a positive culture that is person-centred, open, inclusive and empoweringGood
well-led: Engaging and involving people using the service, the public and staff; working in partnershipGood
well-led: Managers and staff are clear about their roles, and understand quality performance, risks and regulatory requirementsGood
well-led: Continuous learning and improving careGood