critical“one support plan stated the person had diabetes, however there was no information or guidelines in place for staff to follow should they have a hypo or hyper glycaemic attack.”
critical“there was no risk assessment in place detailing guidance on how to support the person safely and minimise the risk of potential falls and actions to take should the person fall.”
governance
1 finding
moderate“there were limited audits in place to monitor the quality of service...we found improvement was needed in relation to assessing risk.”
record keeping
1 finding
moderate
“there was still insufficient detail in relation to the symptoms and signs staff should be aware of should there be any changes with the person's blood pressure and blood sugar levels.”