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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 153 home-care agencies

Explore the field

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Matching agencies

153

of total tracked

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50

page 1 of 4

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

153 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

A&B Home Care Ltd★

A&B Home Care Ltd · Redcar and Cleveland

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families complaints handling infection control record keeping consent capacity end of life care cultural competency other

Severity:critical moderate minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London ✓North East North West South East South West West Midlands Yorkshire & Humberside

Framework

✓KLOE SAF ASC2026 unknown

Latest report date

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Baldwin, Kerry

North East

Good

3 years ago

1

0 ✓

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Aapna Services Ltd

Aapna Services Ltd · Middlesbrough

RM: Puri, Anitacare planninggovernanceincident learning

Requires improvement

Abbie Udall Associates Limited★

Abbie Udall Associates Limited · Middlesbrough

RM: Udall, Abbiecare planning

Absolute Quality Care★

Absolute Quality Care Ltd · Newcastle upon Tyne

RM: Charlton, Elainecare planningconsent capacitymedication management

Accept Care Limited

Accept Care Ltd · County Durham

RM: Daley, Tracy

Advantage Healthcare - Tees Valley

Advantage Healthcare Limited · Stockton-on-Tees

RM: Archibald, Christine

Age UK - Northumberland

Age UK Northumberland · Northumberland

RM: Davies, Deborahcare planningcommunication with familiescomplaints handling

Ascot Care Agency

Mr Gareth Nesbit · Darlington

Requires improvement

Aspire Supported Living

Aspire Healthcare Limited · Newcastle upon Tyne

Avalon Teesside Services

Avalon Group (Social Care) · Stockton-on-Tees

RM: Sayers, Amanda

BJP Home Support Limited

BJP Home Support Limited · Redcar and Cleveland

RM: Wells, Hayleycare planningconsent capacitymedication management

Be Caring Newcastle

Be Caring Ltd · Newcastle upon Tyne

RM: Ransome, Billindacare planningcomplaints handlingconsent capacity

Beechfield Care & Support Limited

Beechfield Care & Support Limited · County Durham

RM: Deere, Carolgovernance

Bell View Help at Home Ltd

Bell View Help at Home Limited · Northumberland

RM: Wood, Catherinemedication management

BelleVie North East Area

Bellevie Care Ltd · Northumberland

RM: Beresford, Beverley

Best Options Agency★

Best Options Agency Limited · Northumberland

RM: Akinsola, Ayodeji Akinyemiincident learningperson centred carerecord keeping

Blossom Home Care Durham

Carevantage Ltd · County Durham

RM: Dunn, Tracy

Blue Ribbon Community Care (Tyne and Wear)

Hughes and Daughters Care Ltd · Sunderland

RM: Jeffries, Leannegovernancemedication managementrecord keeping

Bluebird Care (Northumberland South)

WA & S Associates Ltd · Northumberland

Bluebird Care North Tyneside

A & J McLellan Limited · North Tyneside

RM: Kenny, Brian

Bluebird Care South Tyneside, Newcastle and Darlington

D. J. Haswell Limited · South Tyneside

RM: Nesbitt, Johnconsent capacitymedication managementrecord keeping

Boomerang Healthcare Ltd

Boomerang Healthcare Ltd · Gateshead

RM: Bissett, Jacquelinegovernanceincident learningsafeguarding

Education and Services for People with Autism Limited · Newcastle upon Tyne

RM: Hall, Ruthstaff competencystaffing levels

Butterwick Hospice

Butterwick Limited · County Durham

RM: Massingham, Allanacare planningconsent capacitycultural competency

Calderdale Home Care - Newcastle

Calderdale Home Care Limited · Newcastle upon Tyne

RM: Robson, Edna

Care & Support Solutions★

Care & Support Solutions (North East) Limited · Stockton-on-Tees

RM: Ellenor, Annegovernancestaff training

Care Link Northern Limited★

Care Link Northern Limited · Hartlepool

RM: Ashley, Angelagovernanceleadershiprecord keeping

Care Matters (Homecare) Limited Darlington

Care Matters (Homecare) Limited · Darlington

RM: Broom, Michelleleadershipstaff training

Care Outcomes UK Ltd★

Care Outcomes UK Limited · South Tyneside

RM: Ivison, Joanne

Care Quality Services North East

Care Quality Services Limited · Sunderland

RM: Bibi, Mariam

Care and Protect UK

Care and Protect UK Limited · County Durham

Care at Home Reablement Service

Newcastle-upon-Tyne City Council · Newcastle upon Tyne

RM: Marshall, Andrea

Careline Berwick

Care Line Homecare Limited · Northumberland

RM: Russell, Daniellecare planningconsent capacitygovernance

Careline Homecare (Middlesbrough)

Care Line Homecare Limited · Redcar and Cleveland

RM: Stobbs, Catherinestaff training

Caremark Newcastle

Premium Homecare Newcastle Limited · Newcastle upon Tyne

Cavendish Homecare Ltd

Cavendish Homecare Ltd · Northumberland

RM: Simpson, Lynettecomplaints handlingmedication managementrecord keeping

Cera South Tyneside

Cera Homecare Limited · South Tyneside

RM: Riley, Jaynecommunication with familiesleadershipmissed or late visits

South Tyneside MBC · South Tyneside

RM: Whitley, Rachelcare planningend of life caregovernance

Classic ResourcesUK Ltd★

Classic ResourcesUK Ltd · Stockton-on-Tees

RM: Grace, Claire

Combined Touch Community Interest Company★

Combined Touch Community Interest Company · South Tyneside

RM: Pennock, Teresa

Comfort Call - Sunderland

Comfort Call Limited · Sunderland

RM: Donoghue, Nicolecommunication with familiescomplaints handlingleadership

Comfort Call Durham

Comfort Call Limited · County Durham

RM: Stobbart, Lindsay

Comfort Call Gateshead

Comfort Call Limited · Gateshead

RM: Young, Carolannecare planningcommunication with familiescomplaints handling

Comfort Call Middlesbrough

Comfort Call Limited · Redcar and Cleveland

RM: Groves, Charlottemissed or late visits

Comfort Call Newcastle

Comfort Call Limited · Newcastle upon Tyne

RM: Dixon, Emmacare planninggovernancerecord keeping

Comfort Call-Stockton

Comfort Call Limited · Stockton-on-Tees

RM: Darby, Clairecommunication with familiesotherrecord keeping

Compassionate Professional Care Services Limited★

Compassionate Professional Care Services Limited · Stockton-on-Tees

RM: Pickles, Suzannecare planninggovernanceinfection control

Creative Support - Durham Services

Creative Support Limited · Stockton-on-Tees

RM: Bellwood-High, Allisonleadershipmedication managementstaff training

Dale Care Durham

Dale Care Limited · County Durham

RM: Craggs, Diane

Darlington Borough Council In House Home Care

Darlington Borough Council · Darlington

RM: Thompson, Karen

Showing 50 of 153

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