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Directory · 72 home-care agencies
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Matching agencies
72
of total tracked
On this page
50
page 1 of 2
Owner-managed shown
11
of 50 on page
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League table
72 agencies match
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Name
Overall rating
Last inspection
Latest report
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#
Agency
Region
Rating
Last inspect
Reports
Findings
1
Aapna Services Ltd
Aapna Services Ltd
· Middlesbrough
RM:
effective
Outstanding
Good
Requires improvement
Inadequate
caring
Outstanding
Good
Requires improvement
Inadequate
responsive
Outstanding
Good
Requires improvement
Inadequate
well-led
Outstanding
Good
Requires improvement
Inadequate
Owner-managed
✓
Any
Owner-managed
Not owner-managed
Failure themes (extracted)
medication management
missed or late visits
care planning
staff training
staff competency
staffing levels
supervision appraisal
safeguarding
incident learning
governance
leadership
person centred care
communication with families
complaints handling
infection control
record keeping
consent capacity
end of life care
cultural competency
other
Severity:
critical
✓
moderate
minor
Inspection report data
✓
Any
Has reports
No reports
✓
Any
Findings extracted
Not extracted
Inspection freshness
✓
Any
Inspected since 2024
Last inspected 2022–23
Last inspected ≤2021
Never inspected
Provider size
✓
Any size
Single branch
2–9 branches
10–49 branches
50+ branches
Region
East
East Midlands
London
✓
North East
North West
South East
South West
West Midlands
Yorkshire & Humberside
Framework
KLOE
SAF
ASC2026
unknown
Latest report date
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Puri, Anita
care planning
governance
incident learning
North East
Requires improvement
3 years ago
4
(1✓)
7
4c
→
2
Abbeyfield Hope Bank View
Abbeyfield Society (The)
· Sunderland
RM:
Elliott, Kimberley
care planning
governance
incident learning
North East
Good
4 months ago
4
(2✓)
3
→
3
Absolute Quality Care
★
Absolute Quality Care Ltd
· Newcastle upon Tyne
RM:
Charlton, Elaine
care planning
consent capacity
medication management
North East
Good
7 years ago
2
8
→
4
Age UK - Northumberland
Age UK Northumberland
· Northumberland
RM:
Davies, Deborah
care planning
communication with families
complaints handling
North East
Good
6 years ago
4
16
5c
→
5
Ascot Care Agency
Mr Gareth Nesbit
· Darlington
North East
Requires improvement
2 years ago
3
(1✓)
5
→
6
Aspire Supported Living
Aspire Healthcare Limited
· Newcastle upon Tyne
North East
Good
6 years ago
2
13
1c
→
7
Aurora Home Care Ltd
Aurora Home Care Ltd
· Northumberland
RM:
Hoadley, Tara
care planning
communication with families
governance
North East
Not Rated
4 months ago
7
(2✓)
21
5c
→
8
BJP Home Support Limited
BJP Home Support Limited
· Redcar and Cleveland
RM:
Wells, Hayley
care planning
consent capacity
medication management
North East
Outstanding
3 years ago
3
6
→
9
Be Caring Newcastle
Be Caring Ltd
· Newcastle upon Tyne
RM:
Ransome, Billinda
care planning
complaints handling
consent capacity
North East
Good
3 years ago
1
8
→
10
Blue Ribbon Community Care (Tyne and Wear)
Hughes and Daughters Care Ltd
· Sunderland
RM:
Jeffries, Leanne
governance
medication management
record keeping
North East
Outstanding
7 years ago
2
5
3c
→
11
Bluebird Care (Northumberland South)
WA & S Associates Ltd
· Northumberland
North East
Good
2 years ago
3
3
→
12
Bluebird Care South Tyneside, Newcastle and Darlington
D. J. Haswell Limited
· South Tyneside
RM:
Nesbitt, John
consent capacity
medication management
record keeping
North East
Outstanding
6 years ago
2
4
→
13
Boomerang Healthcare Ltd
Boomerang Healthcare Ltd
· Gateshead
RM:
Bissett, Jacqueline
governance
incident learning
safeguarding
North East
Good
3 years ago
2
3
1c
→
14
Butterwick Hospice
Butterwick Limited
· County Durham
RM:
Massingham, Allana
care planning
consent capacity
cultural competency
North East
Inadequate
4 years ago
9
(1✓)
13
8c
→
15
Care Link Northern Limited
★
Care Link Northern Limited
· Hartlepool
RM:
Ashley, Angela
governance
leadership
record keeping
North East
Good
3 years ago
3
(1✓)
5
→
16
Care Matters (Homecare) Limited Darlington
Care Matters (Homecare) Limited
· Darlington
RM:
Broom, Michelle
leadership
staff training
North East
Good
3 years ago
3
(1✓)
2
→
17
Care and Protect UK
Care and Protect UK Limited
· County Durham
North East
Good
2 years ago
2
5
→
18
Care4u Office
Care4u
· Gateshead
North East
Good
1 year ago
2
(1✓)
7
3c
→
19
Careline Berwick
Care Line Homecare Limited
· Northumberland
RM:
Russell, Danielle
care planning
consent capacity
governance
North East
Good
3 years ago
4
13
4c
→
20
Caremark Newcastle
Premium Homecare Newcastle Limited
· Newcastle upon Tyne
North East
Good
3 years ago
2
6
→
21
Cera South Tyneside
Cera Homecare Limited
· South Tyneside
RM:
Riley, Jayne
communication with families
leadership
missed or late visits
North East
Good
4 years ago
1
6
→
22
Clasper Court
South Tyneside MBC
· South Tyneside
RM:
Whitley, Rachel
care planning
end of life care
governance
North East
Good
5 years ago
4
10
2c
→
23
Comfort Call - Sunderland
Comfort Call Limited
· Sunderland
RM:
Donoghue, Nicole
communication with families
complaints handling
leadership
North East
Good
3 years ago
1
4
→
24
Comfort Call Gateshead
Comfort Call Limited
· Gateshead
RM:
Young, Carolanne
care planning
communication with families
complaints handling
North East
Good
3 years ago
6
(2✓)
4
→
25
Comfort Call-Stockton
Comfort Call Limited
· Stockton-on-Tees
RM:
Darby, Claire
communication with families
other
record keeping
North East
Good
5 years ago
1
4
→
26
Compassionate Professional Care Services Limited
★
Compassionate Professional Care Services Limited
· Stockton-on-Tees
RM:
Pickles, Suzanne
care planning
governance
infection control
North East
Good
3 years ago
1
4
→
27
Creative Support - Durham Services
Creative Support Limited
· Stockton-on-Tees
RM:
Bellwood-High, Allison
leadership
medication management
staff training
North East
Good
8 years ago
2
9
→
28
E2E Homecare
★
E2E Homecare Ltd
· Gateshead
RM:
Tendai, Lynette
care planning
communication with families
complaints handling
North East
Requires improvement
1 year ago
2
(1✓)
12
5c
→
29
Easterside Community Hub
Hand 2 Hold Limited
· Middlesbrough
RM:
Sigsworth, Rachel
care planning
governance
staffing levels
North East
Good
2 years ago
2
(1✓)
3
→
30
First Call Healthcare Limited
First Call Healthcare Limited
· Gateshead
North East
Good
7 years ago
3
13
5c
→
31
HF Trust North East
HF Trust Limited
· North Tyneside
RM:
Macinnes, Paula
communication with families
record keeping
safeguarding
North East
Good
2 years ago
2
(1✓)
4
→
32
Hagan Hall
South Tyneside MBC
· South Tyneside
RM:
Whitley, Rachel
care planning
governance
incident learning
North East
Good
3 years ago
3
(1✓)
4
→
33
Hales Group Limited - North East
Hales Group Limited
· Gateshead
RM:
Johnson, Molly
communication with families
complaints handling
governance
North East
Not Rated
4 months ago
4
(2✓)
24
12c
→
34
Home Instead Tyne Valley
Tyne Valley Home Care LTD
· Northumberland
RM:
Webb, Angela
governance
leadership
medication management
North East
Good
4 years ago
1
4
→
35
Housing 21 - Rowan Croft
Housing 21
· North Tyneside
North East
Good
2 months ago
5
(4✓)
14
6c
→
36
Human Support Group Limited - South Tyneside
The Human Support Group Limited
· South Tyneside
RM:
Marshall, Penny
care planning
communication with families
governance
North East
Good
4 years ago
1
5
→
37
Include 'In' Autism
★
Include 'In' Autism community interest company
· Sunderland
RM:
Jevon, Aimee
care planning
communication with families
governance
North East
Good
4 months ago
6
(5✓)
23
9c
→
38
KEYFORT North East
KEYFORT Group Limited
· Gateshead
RM:
Cox, Sara
communication with families
supervision appraisal
North East
Good
3 months ago
3
(2✓)
3
→
39
Langley House Care Centre
Langley House Care Home Ltd
· County Durham
RM:
Nicholson, Joeanne
care planning
communication with families
consent capacity
North East
Good
3 years ago
3
11
5c
→
40
Lincoln Healthcare Group Limited
Lincoln Healthcare Group Limited
· Newcastle upon Tyne
RM:
Young, Nicola
governance
medication management
supervision appraisal
North East
Good
2 years ago
3
5
→
41
Mrs O's Caring Hands Homecare Limited
★
Mrs O's Caring Hands Homecare Limited
· Northumberland
RM:
Wilson, Joan
communication with families
medication management
missed or late visits
North East
Good
3 years ago
3
(1✓)
6
→
42
New Horizons 24/7 Pvt Limited
★
New Horizons 24/7 Pvt Ltd
· Stockton-on-Tees
RM:
Dokotera, Josephat
care planning
governance
leadership
North East
Requires improvement
2 years ago
2
(1✓)
7
4c
→
43
New Vision Care Services
★
New Vision Care Services Limited
· County Durham
RM:
Ali, Petronella
care planning
governance
incident learning
North East
Good
4 months ago
3
(2✓)
17
8c
→
44
North East Autism Society
North East Autism Society
· County Durham
RM:
Richmond, Christine
medication management
staff training
staffing levels
North East
Good
2 years ago
3
4
→
45
North Haven Care and Support Ltd
North Haven Care and Support Ltd
· South Tyneside
RM:
Armstrong, Jemma
care planning
governance
medication management
North East
Good
4 years ago
1
4
→
46
North Tyneside
★
Odara Care Limited
· North Tyneside
RM:
Ajibade, Samuel
care planning
governance
incident learning
North East
Good
2 years ago
2
(1✓)
5
→
47
Nupath Care Gateshead
HH Community Care Limited
· Gateshead
RM:
Vitty, Sandra
communication with families
governance
person centred care
North East
Good
1 year ago
2
(1✓)
5
2c
→
48
Nupath Care Northumberland
HH Community Care Limited
· Northumberland
RM:
Vitty, Sandra
consent capacity
infection control
medication management
North East
Good
6 years ago
1
6
→
49
Nurtured Care NE
★
Nurtured Care (NE) Limited
· Gateshead
RM:
Field, Maria
care planning
communication with families
governance
North East
Requires improvement
1 year ago
6
(2✓)
8
3c
→
50
Office NE
★
Possibilities North East Limited
· County Durham
RM:
Reine, Debra
governance
leadership
record keeping
North East
Good
3 years ago
3
(2✓)
5
2c
→
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