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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

Methodology About Privacy Contact

Directory · 20 home-care agencies

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

20 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

24/7 Helping Hands Service Ltd★

24/7 Helping Hands Service Ltd · Leicestershire

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families complaints handling infection control record keeping consent capacity end of life care cultural competency ✓other

Severity:critical moderate minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

Any Inspected since 2024 Last inspected 2022–23 ✓Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London North East North West South East South West West Midlands Yorkshire & Humberside

Framework

✓KLOE SAF ASC2026 unknown

Latest report date

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RM: Waraich, Paramjitcare planningcomplaints handlinggovernance

East Midlands

Good

6 years ago

3 (2✓)

12^2c

→

Care Outlook (Crawley)

Care Outlook Ltd · West Sussex

RM: King, Angelacare planningcommunication with familiesgovernance

Requires improvement

Careful Care Limited

Careful Care Limited · Gloucestershire

RM: Bennett-Hood, Ewelinacare planningcommunication with familiesconsent capacity

Caronne Care Ltd★

Caronne Care Limited · Barking and Dagenham

RM: Fred-Isoh, Rosemaryconsent capacitycultural competencygovernance

Cera Care Operations Limited · Kent

RM: Lumley, Louisecare planningcommunication with familiescomplaints handling

Charisma Services

Miss Teresa Killick · Lincolnshire

Clarity Homecare Direct

Clarity Homecare (Direct) Ltd · Nottinghamshire

RM: Lomas, Nicolecare planninggovernancemedication management

Comfort Call-Stockton

Comfort Call Limited · Stockton-on-Tees

RM: Darby, Clairecommunication with familiesotherrecord keeping

Concept Care Solutions Ltd★

Concept Care Solutions Limited · Hertfordshire

RM: Fongho, Edithcommunication with familiescomplaints handlinggovernance

Everbright Home Care Ltd★

Everbright Home Care Ltd · Wirral

RM: Baptista, Mariacare planninggovernanceinfection control

Requires improvement

Henley Care Limited★

Henley Care Limited · Oxfordshire

RM: Paluszkiewicz, Izabelagovernanceothersupervision appraisal

Home Link Care Services★

Home Link Care Services Limited · East Riding of Yorkshire

RM: Thompson, Clarecare planningcommunication with familiesconsent capacity

Yorkshire & Humberside

Requires improvement

Horsfall House Homecare

Minchinhampton Centre For The Elderly Limited · Gloucestershire

RM: Abbott, Michelleotherrecord keepingstaffing levels

Lady Margaret Road★

Infinity Services (UK) Limited · Ealing

RM: Bhatt, Bhaktagovernanceinfection controlother

Melton Supported Living Service

Leicestershire County Council · Leicestershire

RM: Elliott, Clairecare planningconsent capacitygovernance

Mulier Care Solutions Limited · Bexley

RM: Dwamena, Lindagovernanceleadershipmedication management

Priory Supported Living West Midlands

Priory Supported Living Limited · Dudley

Stanford Wellbeing Offices★

Stanford Wellbeing Limited · Southend-on-Sea

RM: Warren, Julieother

SureCare (Preston & South Ribble, Fylde & Wyre)★

Macmace Limited · Lancashire

RM: Anyon, Anneconsent capacityotherstaff training

Woodlea Supported Accommodation

Care Support and Domestic Services Limited · Trafford

RM: Edwards, Jennacare planninggovernanceleadership

Showing 20 of 20

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