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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 47 home-care agencies

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47

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Outstanding Good Requires improvement Inadequate Not rated

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safe

Outstanding Good Requires improvement Inadequate

League table

47 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Abbeyfield Hope Bank View

Abbeyfield Society (The) · Sunderland

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

Owner-managed

Any Owner-managed ✓Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families complaints handling infection control record keeping consent capacity end of life care cultural competency other

Severity:critical moderate minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

✓Any Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London ✓North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE ✓SAF ASC2026 ✓unknown

Latest report date

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Elliott, Kimberley

care planninggovernanceincident learning

North East

Good

4 months ago

4 (2✓)

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Aurora Home Care Ltd

Aurora Home Care Ltd · Northumberland

RM: Hoadley, Taracare planningcommunication with familiesgovernance

Brisca Healthcare

Brisca Healthcare Ltd · County Durham

RM: Chimhini, Tendai

Bykare Services Ltd

Bykare Services Limited · Middlesbrough

RM: Hussain, Aneeka

Springfield Home Care Services Limited · South Tyneside

RM: Kelly, Donna

Care Matters (Homecare) Limited Stockton

Care Matters (Homecare) Limited · Stockton-on-Tees

RM: Hutchinson, Steven

Care Quality Services Newcastle

Care Quality Services Limited · Newcastle upon Tyne

RM: Porter, Louise

Care4u · Gateshead

Careline Homecare (Newcastle)

Care Line Homecare Limited · North Tyneside

RM: Dixon, Emma

Caremark (Redcar & Cleveland)

Folkescare Limited · Redcar and Cleveland

RM: Laverick, Danielle

Requires improvement

Cergus Prime Care Durham and Sunderland

Cergus Group Limited · Sunderland

Coquet Trust · Gateshead

RM: Scott, Susan

DK Home Support

DK Home Support · Gateshead

RM: Turnbull, Dawn

Dale Care - Newcastle (Extra Care/Homecare)

Dale Care Limited · Newcastle upon Tyne

RM: Turner, Julie

Education and Services for People with Autism Limited · Sunderland

RM: Wheatley, Claregovernancerecord keeping

Eezz Staffing Ltd · Hartlepool

EveryDay Care & Support Ltd · North Tyneside

RM: Parker, Kerry

Requires improvement

Flexible Support Options Ltd, Shiremoor Farm House

Flexible Support Options Limited · North Tyneside

RM: Veater, Mark

Great North Home Care Limited

Great North Home Care Limited · Newcastle upon Tyne

Hales Group Limited - Newcastle

Hales Group Limited · Newcastle upon Tyne

RM: Kendal, Linda

Hales Group Limited - North East

Hales Group Limited · Gateshead

RM: Johnson, Mollycommunication with familiescomplaints handlinggovernance

Helping Hands Cramlington

Midshires Care Limited · North Tyneside

Helping Hands Gateshead

Midshires Care Limited · Gateshead

RM: Burns Hunter, Deborah

Highlea Care Limited

Highlea Care Limited · County Durham

RM: Cowens, Julie

Housing 21 - Rowan Croft

Housing 21 · North Tyneside

KEYFORT North East

KEYFORT Group Limited · Gateshead

RM: Cox, Saracommunication with familiessupervision appraisal

Karrthikeya Health Care Limited

Karrthikeya Health Care Limited · Newcastle upon Tyne

RM: Buddhi, Shruthi

Kensington Home Care

Kensington Home Care Limited · Stockton-on-Tees

RM: Calvert Lockheart, Victoria

Living Well North Ltd

Living Well North Ltd · Gateshead

RM: Wolstenholme, Ian

MMAB Healthcare- MMAB Consulting Ltd

MMAB Consulting Ltd · County Durham

RM: Hutchinson, Julie

Magnus Care Ltd

Magnus Care Ltd · North Tyneside

RM: Kiladese, Omowumi

Medsolve (UK) Limited

Medsolve (UK) Limited · County Durham

My Home Care Ltd

Elizabeth Rose Care Limited · Gateshead

RM: Davison, Michellecare planningotherrecord keeping

New Beginnings North East Ltd

New Beginnings (North East) Limited · Newcastle upon Tyne

RM: Power, Carolyne

Nupath Care Gateshead

HH Community Care Limited · Gateshead

RM: Vitty, Sandracommunication with familiesgovernanceperson centred care

Partners4Care Limited

Partners4Care Limited · Stockton-on-Tees

RM: Murray, Emma-Louisecare planningcommunication with familiescomplaints handling

Patience Healthcare (NE) Ltd

Patience Healthcare (NE) Ltd · Middlesbrough

RM: Woochit, Neha

Social Return Case Management Ltd

Social Return Case Management Limited · County Durham

RM: Purdy, Kate

SureCare Gateshead

Tyne & Wear Care Services Ltd · Gateshead

RM: Douglass, Debra

The Care and Support Group County Durham

The Care and Support Group Ltd · County Durham

RM: Taylor, Nicolacare planningcommunication with families

The Oaklea Trust (Durham & Northumberland)

The Oaklea Trust · County Durham

RM: Crennell, Stella

The Robert Atkinson Centre

Thumhara Centre · Stockton-on-Tees

RM: Akhtar, Shaguftagovernanceleadershiprecord keeping

Turning Point - Coqbeck Support Domiciliary Care Agency

Turning Point · Northumberland

RM: Wallace, Christine

Unisus Group Limited

Unisus Group Limited · North Tyneside

RM: Furness, Clare

Ur Care Solution Ltd

UR Care Solution Ltd · North Tyneside

Vestra Homecare Sunderland

Vestra Homecare Limited · Sunderland

RM: Mcallister, Christina

Welcome Care and Support

Akwaaba Care and Support Ltd · Gateshead

Showing 47 of 47

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