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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 14 home-care agencies

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14

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

14 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Annies Homecare Services Ltd★

Annies Homecare Services Ltd · Essex

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families complaints handling ✓infection control record keeping consent capacity end of life care cultural competency other

Severity:critical moderate minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

Any ✓Inspected since 2024 Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

✓East East Midlands London North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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RM: Bates, Anncare planningcommunication with familiescomplaints handling

East

Good

10 months ago

6 (2✓)

19^6c

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Ashley Community Care Services Limited · Southend-on-Sea

RM: Bateman, Kristinacare planningcommunication with familiesgovernance

Care at Hand Limited

Care at Hand Limited · Essex

Requires improvement

Chenai Holistic Home Care Agency Ltd★

Chenai Holistic Home Care Agency Ltd · Essex

RM: Facey, Melesiacare planningcommunication with familiescomplaints handling

Choices Healthcare Limited

Choices Healthcare Limited · Southend-on-Sea

RM: Nyathi, Nobuhlecare planningend of life caregovernance

Requires improvement

Creative Support - Bedford Services

Creative Support Limited · Bedford

RM: Elviro, Joaocare planningcommunication with familiesconsent capacity

Das Care Limited★

Das Care Limited · Luton

RM: Nazar, Saimacare planningcommunication with familiescomplaints handling

Requires improvement

Essex and Suffolk Quality Care Ltd

Essex and Suffolk Quality Care Ltd · Essex

RM: Desborough, Katiecare planningcommunication with familiesconsent capacity

Hales Group Limited - Ipswich

Hales Group Limited · Suffolk

RM: Mildren, Kelly-Mariecare planningcommunication with familiesgovernance

Magic Helping Hands★

Magic Helping Hands Limited · Essex

RM: Akinwande, Yemacommunication with familiesconsent capacityend of life care

Optimum Care Ltd

Optimum Care Ltd · Peterborough

RM: Raj, Saharcare planninginfection controlmedication management

Prime Care Support Limited

Primecare Support Limited · Central Bedfordshire

RM: Alder, Emmacare planningcommunication with familiescomplaints handling

St Elizabeth's Domiciliary Care Agency

St Elizabeth's Centre · Hertfordshire

RM: Green, Jennifercare planningcommunication with familiesconsent capacity

You Before Me Care★

You Before Me Care Limited · Essex

RM: Zawayira, Gorretigovernanceinfection controlleadership

Showing 14 of 14

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