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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 121 home-care agencies

Explore the field

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Matching agencies

121

of total tracked

On this page

50

page 1 of 3

Owner-managed shown

14

of 50 on page

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shape your view

Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

effective

Outstanding Good Requires improvement Inadequate

caring

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

Any Inspected since 2024 ✓Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London ✓North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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Other

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League table

121 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

A&B Home Care Ltd★

A&B Home Care Ltd · Redcar and Cleveland

RM: Baldwin, Kerry

Requires improvement

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

person centred care

communication with families

complaints handling

infection control

consent capacity

end of life care

cultural competency

Severity:critical moderate minor

North East

Good

3 years ago

1

0 ✓

→

Aapna Services Ltd

Aapna Services Ltd · Middlesbrough

RM: Puri, Anitacare planninggovernanceincident learning

Requires improvement

Abbie Udall Associates Limited★

Abbie Udall Associates Limited · Middlesbrough

RM: Udall, Abbiecare planning

Advantage Healthcare - Tees Valley

Advantage Healthcare Limited · Stockton-on-Tees

RM: Archibald, Christine

Ascot Care Agency

Mr Gareth Nesbit · Darlington

Requires improvement

BJP Home Support Limited

BJP Home Support Limited · Redcar and Cleveland

RM: Wells, Hayleycare planningconsent capacitymedication management

Be Caring Newcastle

Be Caring Ltd · Newcastle upon Tyne

RM: Ransome, Billindacare planningcomplaints handlingconsent capacity

Beechfield Care & Support Limited

Beechfield Care & Support Limited · County Durham

RM: Deere, Carolgovernance

Bell View Help at Home Ltd

Bell View Help at Home Limited · Northumberland

RM: Wood, Catherinemedication management

Best Options Agency★

Best Options Agency Limited · Northumberland

RM: Akinsola, Ayodeji Akinyemiincident learningperson centred carerecord keeping

Blossom Home Care Durham

Carevantage Ltd · County Durham

RM: Dunn, Tracy

Bluebird Care (Northumberland South)

WA & S Associates Ltd · Northumberland

Bluebird Care North Tyneside

A & J McLellan Limited · North Tyneside

RM: Kenny, Brian

Boomerang Healthcare Ltd

Boomerang Healthcare Ltd · Gateshead

RM: Bissett, Jacquelinegovernanceincident learningsafeguarding

Education and Services for People with Autism Limited · Newcastle upon Tyne

RM: Hall, Ruthstaff competencystaffing levels

Butterwick Hospice

Butterwick Limited · County Durham

RM: Massingham, Allanacare planningconsent capacitycultural competency

Calderdale Home Care - Newcastle

Calderdale Home Care Limited · Newcastle upon Tyne

RM: Robson, Edna

Care & Support Solutions★

Care & Support Solutions (North East) Limited · Stockton-on-Tees

RM: Ellenor, Annegovernancestaff training

Care 24-7 Redcar

Care 24-7 Limited · Redcar and Cleveland

RM: Teasdale, Danielle

Care Link Northern Limited★

Care Link Northern Limited · Hartlepool

RM: Ashley, Angelagovernanceleadershiprecord keeping

Care Matters (Homecare) Limited Darlington

Care Matters (Homecare) Limited · Darlington

RM: Broom, Michelleleadershipstaff training

Care Outcomes UK Ltd★

Care Outcomes UK Limited · South Tyneside

RM: Ivison, Joanne

Care Quality Services North East

Care Quality Services Limited · Sunderland

RM: Bibi, Mariam

Care at Home Reablement Service

Newcastle-upon-Tyne City Council · Newcastle upon Tyne

RM: Marshall, Andrea

Careline Berwick

Care Line Homecare Limited · Northumberland

RM: Russell, Daniellecare planningconsent capacitygovernance

Cavendish Homecare Ltd

Cavendish Homecare Ltd · Northumberland

RM: Simpson, Lynettecomplaints handlingmedication managementrecord keeping

Cera South Tyneside

Cera Homecare Limited · South Tyneside

RM: Riley, Jaynecommunication with familiesleadershipmissed or late visits

Combined Touch Community Interest Company★

Combined Touch Community Interest Company · South Tyneside

RM: Pennock, Teresa

Comfort Call - Sunderland

Comfort Call Limited · Sunderland

RM: Donoghue, Nicolecommunication with familiescomplaints handlingleadership

Comfort Call Durham

Comfort Call Limited · County Durham

RM: Stobbart, Lindsay

Comfort Call Gateshead

Comfort Call Limited · Gateshead

RM: Young, Carolannecare planningcommunication with familiescomplaints handling

Comfort Call Middlesbrough

Comfort Call Limited · Redcar and Cleveland

RM: Groves, Charlottemissed or late visits

Comfort Call Newcastle

Comfort Call Limited · Newcastle upon Tyne

RM: Dixon, Emmacare planninggovernancerecord keeping

Compassionate Professional Care Services Limited★

Compassionate Professional Care Services Limited · Stockton-on-Tees

RM: Pickles, Suzannecare planninggovernanceinfection control

Dale Care Durham

Dale Care Limited · County Durham

RM: Craggs, Diane

Darlington Borough Council In House Home Care

Darlington Borough Council · Darlington

RM: Thompson, Karen

Deaconstar Limited

Deaconstar Ltd · County Durham

RM: Robinson, Sionahmedication managementrecord keeping

Direct Care Support Head Office

Direct Care Support (DCS) Limited · Redcar and Cleveland

RM: Watkins, Amanda

Dunston Community Centre★

Homecare North East CIC · Gateshead

RM: De-Vere, Sophiegovernancerecord keeping

Elderflower Care Services North East

Elderflower Care Services Ltd · Newcastle upon Tyne

RM: Woodward, Kerry

Elegance Care and Support★

Elegance Care and Support Ltd · Sunderland

RM: Hodgkins, Debbie

Elite Home Care Service Limited

Elite Home Care Service Limited · County Durham

RM: Hampshire, Patricia

Essential Care and Support Ltd

Essential Care & Support Ltd · County Durham

RM: Scothern, Charlenegovernancemedication management

Eternity Care Ltd★

Eternity Care Ltd · Gateshead

RM: Munesu, Hannahmissed or late visits

Everlasting Care Ltd★

Everlasting Care Ltd · North Tyneside

RM: Catton, Mandy

Excellence Home Care

Excellence Home Care Ltd · County Durham

RM: Hagon, Christine

Forget me not homecare services ltd★

Forget me not homecare services Ltd · Northumberland

RM: Clements, Rachelcare planninggovernancesupervision appraisal

Genius Care Limited★

Genius Care Limited · North Tyneside

RM: Dina, Comfortcare planninggovernanceinfection control

South Tyneside MBC · South Tyneside

RM: Whitley, Rachelcare planninggovernanceincident learning

Helping Hands - East Northumberland

HH Community Care Limited · Northumberland

RM: Dickson, Alison

Showing 50 of 121

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