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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 115 home-care agencies

Explore the field

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Matching agencies

115

of total tracked

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50

page 1 of 3

Owner-managed shown

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

115 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

A&B Home Care Ltd★

A&B Home Care Ltd · Redcar and Cleveland

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families complaints handling infection control record keeping consent capacity end of life care cultural competency other

Severity:critical moderate minor

Inspection report data

Any ✓Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

Any Inspected since 2024 ✓Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London ✓North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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Other

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Baldwin, Kerry

North East

Good

3 years ago

1

0 ✓

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Aapna Services Ltd

Aapna Services Ltd · Middlesbrough

RM: Puri, Anitacare planninggovernanceincident learning

Requires improvement

Abbie Udall Associates Limited★

Abbie Udall Associates Limited · Middlesbrough

RM: Udall, Abbiecare planning

Advantage Healthcare - Tees Valley

Advantage Healthcare Limited · Stockton-on-Tees

RM: Archibald, Christine

Ascot Care Agency

Mr Gareth Nesbit · Darlington

Requires improvement

BJP Home Support Limited

BJP Home Support Limited · Redcar and Cleveland

RM: Wells, Hayleycare planningconsent capacitymedication management

Be Caring Newcastle

Be Caring Ltd · Newcastle upon Tyne

RM: Ransome, Billindacare planningcomplaints handlingconsent capacity

Beechfield Care & Support Limited

Beechfield Care & Support Limited · County Durham

RM: Deere, Carolgovernance

Bell View Help at Home Ltd

Bell View Help at Home Limited · Northumberland

RM: Wood, Catherinemedication management

Best Options Agency★

Best Options Agency Limited · Northumberland

RM: Akinsola, Ayodeji Akinyemiincident learningperson centred carerecord keeping

Blossom Home Care Durham

Carevantage Ltd · County Durham

RM: Dunn, Tracy

Bluebird Care (Northumberland South)

WA & S Associates Ltd · Northumberland

Bluebird Care North Tyneside

A & J McLellan Limited · North Tyneside

RM: Kenny, Brian

Boomerang Healthcare Ltd

Boomerang Healthcare Ltd · Gateshead

RM: Bissett, Jacquelinegovernanceincident learningsafeguarding

Education and Services for People with Autism Limited · Newcastle upon Tyne

RM: Hall, Ruthstaff competencystaffing levels

Butterwick Hospice

Butterwick Limited · County Durham

RM: Massingham, Allanacare planningconsent capacitycultural competency

Calderdale Home Care - Newcastle

Calderdale Home Care Limited · Newcastle upon Tyne

RM: Robson, Edna

Care & Support Solutions★

Care & Support Solutions (North East) Limited · Stockton-on-Tees

RM: Ellenor, Annegovernancestaff training

Care Link Northern Limited★

Care Link Northern Limited · Hartlepool

RM: Ashley, Angelagovernanceleadershiprecord keeping

Care Matters (Homecare) Limited Darlington

Care Matters (Homecare) Limited · Darlington

RM: Broom, Michelleleadershipstaff training

Care Outcomes UK Ltd★

Care Outcomes UK Limited · South Tyneside

RM: Ivison, Joanne

Care Quality Services North East

Care Quality Services Limited · Sunderland

RM: Bibi, Mariam

Care at Home Reablement Service

Newcastle-upon-Tyne City Council · Newcastle upon Tyne

RM: Marshall, Andrea

Careline Berwick

Care Line Homecare Limited · Northumberland

RM: Russell, Daniellecare planningconsent capacitygovernance

Cavendish Homecare Ltd

Cavendish Homecare Ltd · Northumberland

RM: Simpson, Lynettecomplaints handlingmedication managementrecord keeping

Cera South Tyneside

Cera Homecare Limited · South Tyneside

RM: Riley, Jaynecommunication with familiesleadershipmissed or late visits

Combined Touch Community Interest Company★

Combined Touch Community Interest Company · South Tyneside

RM: Pennock, Teresa

Comfort Call - Sunderland

Comfort Call Limited · Sunderland

RM: Donoghue, Nicolecommunication with familiescomplaints handlingleadership

Comfort Call Durham

Comfort Call Limited · County Durham

RM: Stobbart, Lindsay

Comfort Call Gateshead

Comfort Call Limited · Gateshead

RM: Young, Carolannecare planningcommunication with familiescomplaints handling

Comfort Call Middlesbrough

Comfort Call Limited · Redcar and Cleveland

RM: Groves, Charlottemissed or late visits

Comfort Call Newcastle

Comfort Call Limited · Newcastle upon Tyne

RM: Dixon, Emmacare planninggovernancerecord keeping

Compassionate Professional Care Services Limited★

Compassionate Professional Care Services Limited · Stockton-on-Tees

RM: Pickles, Suzannecare planninggovernanceinfection control

Dale Care Durham

Dale Care Limited · County Durham

RM: Craggs, Diane

Darlington Borough Council In House Home Care

Darlington Borough Council · Darlington

RM: Thompson, Karen

Deaconstar Limited

Deaconstar Ltd · County Durham

RM: Robinson, Sionahmedication managementrecord keeping

Direct Care Support Head Office

Direct Care Support (DCS) Limited · Redcar and Cleveland

RM: Watkins, Amanda

Dunston Community Centre★

Homecare North East CIC · Gateshead

RM: De-Vere, Sophiegovernancerecord keeping

Elegance Care and Support★

Elegance Care and Support Ltd · Sunderland

RM: Hodgkins, Debbie

Elite Home Care Service Limited

Elite Home Care Service Limited · County Durham

RM: Hampshire, Patricia

Essential Care and Support Ltd

Essential Care & Support Ltd · County Durham

RM: Scothern, Charlenegovernancemedication management

Eternity Care Ltd★

Eternity Care Ltd · Gateshead

RM: Munesu, Hannahmissed or late visits

Everlasting Care Ltd★

Everlasting Care Ltd · North Tyneside

RM: Catton, Mandy

Excellence Home Care

Excellence Home Care Ltd · County Durham

RM: Hagon, Christine

Forget me not homecare services ltd★

Forget me not homecare services Ltd · Northumberland

RM: Clements, Rachelcare planninggovernancesupervision appraisal

Genius Care Limited★

Genius Care Limited · North Tyneside

RM: Dina, Comfortcare planninggovernanceinfection control

South Tyneside MBC · South Tyneside

RM: Whitley, Rachelcare planninggovernanceincident learning

Helping Hands - East Northumberland

HH Community Care Limited · Northumberland

RM: Dickson, Alison

Helping Hands - West Northumberland

HH Community Care Limited · Northumberland

RM: Smith, Pamelacommunication with families

Helping Hands Darlington

Midshires Care Limited · Darlington

RM: Vendy, Anne

Showing 50 of 115

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