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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 64 home-care agencies

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64

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

64 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

Abbie Udall Associates Limited★

Abbie Udall Associates Limited · Middlesbrough

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families complaints handling infection control record keeping consent capacity end of life care cultural competency other

Severity:critical moderate ✓minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

Any Inspected since 2024 ✓Last inspected 2022–23 Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

East East Midlands London ✓North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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Other

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RM: Udall, Abbiecare planning

North East

Good

3 years ago

1

1

→

Ascot Care Agency

Mr Gareth Nesbit · Darlington

Requires improvement

BJP Home Support Limited

BJP Home Support Limited · Redcar and Cleveland

RM: Wells, Hayleycare planningconsent capacitymedication management

Be Caring Newcastle

Be Caring Ltd · Newcastle upon Tyne

RM: Ransome, Billindacare planningcomplaints handlingconsent capacity

Beechfield Care & Support Limited

Beechfield Care & Support Limited · County Durham

RM: Deere, Carolgovernance

Bell View Help at Home Ltd

Bell View Help at Home Limited · Northumberland

RM: Wood, Catherinemedication management

Best Options Agency★

Best Options Agency Limited · Northumberland

RM: Akinsola, Ayodeji Akinyemiincident learningperson centred carerecord keeping

Bluebird Care (Northumberland South)

WA & S Associates Ltd · Northumberland

Education and Services for People with Autism Limited · Newcastle upon Tyne

RM: Hall, Ruthstaff competencystaffing levels

Butterwick Hospice

Butterwick Limited · County Durham

RM: Massingham, Allanacare planningconsent capacitycultural competency

Care & Support Solutions★

Care & Support Solutions (North East) Limited · Stockton-on-Tees

RM: Ellenor, Annegovernancestaff training

Care Link Northern Limited★

Care Link Northern Limited · Hartlepool

RM: Ashley, Angelagovernanceleadershiprecord keeping

Care Matters (Homecare) Limited Darlington

Care Matters (Homecare) Limited · Darlington

RM: Broom, Michelleleadershipstaff training

Careline Berwick

Care Line Homecare Limited · Northumberland

RM: Russell, Daniellecare planningconsent capacitygovernance

Cavendish Homecare Ltd

Cavendish Homecare Ltd · Northumberland

RM: Simpson, Lynettecomplaints handlingmedication managementrecord keeping

Cera South Tyneside

Cera Homecare Limited · South Tyneside

RM: Riley, Jaynecommunication with familiesleadershipmissed or late visits

Comfort Call - Sunderland

Comfort Call Limited · Sunderland

RM: Donoghue, Nicolecommunication with familiescomplaints handlingleadership

Comfort Call Gateshead

Comfort Call Limited · Gateshead

RM: Young, Carolannecare planningcommunication with familiescomplaints handling

Comfort Call Middlesbrough

Comfort Call Limited · Redcar and Cleveland

RM: Groves, Charlottemissed or late visits

Comfort Call Newcastle

Comfort Call Limited · Newcastle upon Tyne

RM: Dixon, Emmacare planninggovernancerecord keeping

Compassionate Professional Care Services Limited★

Compassionate Professional Care Services Limited · Stockton-on-Tees

RM: Pickles, Suzannecare planninggovernanceinfection control

Deaconstar Limited

Deaconstar Ltd · County Durham

RM: Robinson, Sionahmedication managementrecord keeping

Dunston Community Centre★

Homecare North East CIC · Gateshead

RM: De-Vere, Sophiegovernancerecord keeping

Essential Care and Support Ltd

Essential Care & Support Ltd · County Durham

RM: Scothern, Charlenegovernancemedication management

Eternity Care Ltd★

Eternity Care Ltd · Gateshead

RM: Munesu, Hannahmissed or late visits

Forget me not homecare services ltd★

Forget me not homecare services Ltd · Northumberland

RM: Clements, Rachelcare planninggovernancesupervision appraisal

Genius Care Limited★

Genius Care Limited · North Tyneside

RM: Dina, Comfortcare planninggovernanceinfection control

South Tyneside MBC · South Tyneside

RM: Whitley, Rachelcare planninggovernanceincident learning

Helping Hands - West Northumberland

HH Community Care Limited · Northumberland

RM: Smith, Pamelacommunication with families

Helping Hands Sunderland

Midshires Care Limited · Sunderland

RM: Winn, Courtneymedication managementstaffing levels

Home Instead Tyne Valley

Tyne Valley Home Care LTD · Northumberland

RM: Webb, Angelagovernanceleadershipmedication management

Housing 21 - Marigold Court

Housing 21 · Gateshead

Human Support Group Limited - Durham

The Human Support Group Limited · County Durham

RM: Stobbart, Lindsaygovernance

Langley House Care Centre

Langley House Care Home Ltd · County Durham

RM: Nicholson, Joeannecare planningcommunication with familiesconsent capacity

Lifeways Community Care (Sunderland)

Lifeways Community Care Limited · Sunderland

RM: Goodey, Gemmagovernancestaffing levels

Lincoln Healthcare Group Limited

Lincoln Healthcare Group Limited · Newcastle upon Tyne

RM: Young, Nicolagovernancemedication managementsupervision appraisal

Meadowvale Homecare Ltd

Meadowvale Homecare Ltd · Redcar and Cleveland

Middlesbrough Community Reablement Service

Middlesbrough Borough Council · Middlesbrough

RM: Coughtrie, Michellecare planningconsent capacitygovernance

Moorlands Residential Care Home

Mrs Michelle Smith & Mr David Hodgson Smith · Darlington

RM: Smith, Michelleinfection controlstaffing levels

Mrs O's Caring Hands Homecare Limited★

Mrs O's Caring Hands Homecare Limited · Northumberland

RM: Wilson, Joancommunication with familiesmedication managementmissed or late visits

North East Autism Society

North East Autism Society · County Durham

RM: Richmond, Christinemedication managementstaff trainingstaffing levels

North Tyneside★

Odara Care Limited · North Tyneside

RM: Ajibade, Samuelcare planninggovernanceincident learning

Possibilities North East Limited · County Durham

RM: Reine, Debragovernanceleadershiprecord keeping

Olam Care Services Ltd★

Olam Care Services Ltd · Middlesbrough

RM: Mudakureva, Chiedzacare planninggovernanceother

Orchard Home Care Services Limited

Orchard Homecare Services Limited · County Durham

RM: Kennedy, Charlottecommunication with familiesgovernancemissed or late visits

Positive Care and Support Ltd

Positive Care and Support Ltd · County Durham

RM: Luke, Kimberleymedication managementperson centred carerecord keeping

Potens Dipton Supported Living and Outreach

Potensial Limited · County Durham

RM: Sanders, Kellycare planninginfection controlother

Potensial North East Supported Living

Potensial Limited · Darlington

RM: Dalgleish, Elizabethcare planninggovernanceincident learning

Premier Community Care

Premier Community Care Limited · County Durham

RM: Donohue, Hannahstaffing levels

Prism Care (North East) CIC★

Prism Care (North East) CIC · Newcastle upon Tyne

RM: Hall, Mariacare planninggovernancemedication management

Showing 50 of 64

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