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ReadyCQC uses data published by the Care Quality Commission under the Open Government Licence v3.0. Independent and not affiliated with the CQC.

VOL. 01 · ISS. 18 · UPDATED WEEKLY

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Directory · 45 home-care agencies

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Matching agencies

45

of total tracked

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Owner-managed shown

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Overall rating

Outstanding Good Requires improvement Inadequate Not rated

By Key Question

safe

Outstanding Good Requires improvement Inadequate

League table

45 agencies match

Sort✓Name Overall rating Last inspection Latest report ↑

#

Agency

Region

Rating

Last inspect

Reports

Findings

153 The Parade★

Protea Care Homes (Kent) Ltd · Hertfordshire

effective

Outstanding Good Requires improvement Inadequate

caring

Outstanding Good Requires improvement Inadequate

responsive

Outstanding Good Requires improvement Inadequate

well-led

Outstanding Good Requires improvement Inadequate

Owner-managed

✓Any Owner-managed Not owner-managed

Failure themes (extracted)

medication management missed or late visits care planning staff training staff competency staffing levels supervision appraisal safeguarding incident learning governance leadership person centred care communication with families complaints handling infection control record keeping consent capacity end of life care cultural competency other

Severity:critical ✓moderate minor

Inspection report data

✓Any Has reports No reports

✓Any Findings extracted Not extracted

Inspection freshness

Any Inspected since 2024 Last inspected 2022–23 ✓Last inspected ≤2021 Never inspected

Provider size

✓Any size Single branch 2–9 branches 10–49 branches 50+ branches

Region

✓East East Midlands London North East North West South East South West West Midlands Yorkshire & Humberside

Framework

KLOE SAF ASC2026 unknown

Latest report date

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RM: Tafeni, Georgecommunication with familiesgovernanceleadership

East

Good

4 years ago

2

8^2c

→

A1 Home Care Ltd · Essex

RM: Cook, Nicolacare planningcommunication with familiesconsent capacity

ACH Healthcare Limited★

ACH Healthcare Limited · Essex

RM: Dube, Admiregovernancerecord keepingstaff competency

Affinity Trust Domiciliary Care Agency East

Affinity Trust · Cambridgeshire

RM: Stennett, Deborahcare planningmedication managementperson centred care

Atlas Care Services Peterborough

Atlas Care Services Ltd · Peterborough

RM: Chinosengwa, Sithembinkosicare planningcommunication with familiesgovernance

Beige Healthcare Services★

Beige Healthcare Services Limited · Luton

RM: Essien, Kufreend of life caregovernance

Better Home Care★

Better Home Care Ltd · Cambridgeshire

RM: Mhishi, Percygovernancerecord keeping

Bluebell Support Services★

Bluebell Support Services Limited · Norfolk

RM: Gotora, Shellycare planningconsent capacitygovernance

Bluebird Care (Welwyn & Hatfield)

Emerald Dreams Limited · Hertfordshire

RM: Bennett, Ellenconsent capacitygovernanceinfection control

Bushmead Court Management Limited

Bushmead Court Management Limited · Luton

RM: Reed, Stephaniecare planningconsent capacitygovernance

Cambridgeshire Care Agency Limited

Cambridgeshire Care Agency Limited · Peterborough

RM: Wiseman, Donnacommunication with familiesconsent capacitygovernance

Care Givers Limited★

Care Givers Limited · Essex

RM: Sanyaolu, Clementinecomplaints handlinggovernanceincident learning

Care Plus Essex Limited part of Manorcourt Care

Care Plus Essex Limited · Essex

RM: Swann, Gabrielacare planningcommunication with familiesmedication management

Caremark Cambridge and South Cambridgeshire

Johnstones Homecare Ltd · Cambridgeshire

RM: Parnham, Jasmineend of life caregovernancemedication management

Caring Crew Limited

Caring Crew Limited · Peterborough

RM: Singh, Raneecare planninggovernancemissed or late visits

Churchill Health Care (Luton)

Churchill Health Care Ltd · Luton

RM: Rhode, Jennifercare planningconsent capacitygovernance

Requires improvement

Concept Care Solutions Ltd★

Concept Care Solutions Limited · Hertfordshire

RM: Fongho, Edithcommunication with familiescomplaints handlinggovernance

Daybreak Support Services

Endurance Care Ltd · Norfolk

RM: Waite, Andrewgovernanceleadership

Extra Hands of Heacham Limited - Broadland Office

Extra Hands of Heacham Ltd · Norfolk

RM: Claxton, Hayleycare planningcommunication with familiescomplaints handling

Requires improvement

Floating Support City

Independence Matters C.I.C. · Norfolk

RM: Levitt, Evecare planningconsent capacityend of life care

Generixcare Luton

Generix Associates Limited · Luton

RM: Kanwar, Rashimcare planningcommunication with familiesend of life care

Requires improvement

Hamelin Trust Community Support Service

Hamelin Trust · Essex

RM: Baldock, Lukecare planningcommunication with familiesconsent capacity

Heart to Heart Home Care Agency★

Heart to Heart Home Care Agency Ltd · Norfolk

RM: Woodrow, Carolynconsent capacityend of life caregovernance

I Care Service★

I Care Service Norfolk Ltd · Norfolk

RM: Wyatt, Sarahcare planningconsent capacitygovernance

Ipswich Domiciliary Care Agency

Royal Mencap Society · Suffolk

RM: Rose, Kathryncare planninggovernanceincident learning

Requires improvement

K2 Care Limited★

K2 Care Limited · Peterborough

RM: Rehman, Saqibcare planningconsent capacitygovernance

Requires improvement

Kanmore House★

Denise Quality Care Services Limited · Thurrock

RM: Okoroha-Izegbune, Doriscare planningconsent capacitygovernance

Kingfisher Court

Cross Keys Homes Limited · Peterborough

RM: Church, Gerardinecomplaints handlinggovernancemedication management

Lead Care Services Limited★

Lead Care Services Limited · Hertfordshire

RM: Nalunkuma, Stellagovernanceinfection controlrecord keeping

MKF Homecare Limited★

MKF Homecare Limited · Hertfordshire

RM: Sheward, Louisecare planningconsent capacitygovernance

Mobelle Home Care Limited

Mobelle Home Care Limited · Central Bedfordshire

RM: Hammersley, Elainecare planningconsent capacityend of life care

Norwich Supported Living

Independence Matters C.I.C. · Norfolk

RM: Abel, Janecare planningend of life caremedication management

Personal Assistant Service South

Independence Matters C.I.C. · Norfolk

RM: Siely, Belindaconsent capacitygovernanceincident learning

Personal Assistant Services North

Independence Matters C.I.C. · Norfolk

RM: Siely, Belindaconsent capacityend of life caregovernance

Priory Supported Living East England

Priory Supported Living Limited · Cambridgeshire

RM: Why, Christinecare planningcomplaints handlingconsent capacity

Professional Nursing Services Limited - 25A White Horse Court★

Professional Nursing Services Limited · Hertfordshire

RM: Squires, Paulineconsent capacity

Reliance Care Services Cambridge★

Reliance Care Services Limited · Cambridgeshire

RM: De Vera, Edgarcare planninggovernanceperson centred care

AGL Care Ltd · Essex

RM: Ludhor, Justinathcare planningconsent capacitygovernance

Requires improvement

Shadz Care Ltd · Hertfordshire

RM: Mukandi, Beverlyincident learningsafeguarding

Southways Group Ltd

Southways Group Limited · Essex

RM: Mayo, Edwincare planningcommunication with familiescomplaints handling

St Michaels Support & Care

CareTech Community Services Limited · Hertfordshire

RM: Gayle, Patrickcare planningend of life careinfection control

Taylor Care Norfolk★

Taylor Care Norfolk Limited · Norfolk

RM: Taylor, Lisacare planningcommunication with familiesgovernance

The Link Business Centre★

PTsmart Care · Southend-on-Sea

RM: Chauruka, Perkinscare planningcommunication with familiesconsent capacity

Time2Care (Barnet) Ltd★

Time2Care (Barnet) Ltd · Hertfordshire

RM: Chibanda, Munyaradzicare planninggovernanceincident learning

Requires improvement

Yourlife (Hertford)

Yourlife Management Services Limited · Hertfordshire

RM: Lake, Billiejeancare planningend of life careincident learning

Showing 45 of 45

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